With the development of the times and the continuous improvement of people's living standards, patients need not only physical recovery as soon as possible, but also spiritual care and care. At the same time, medical workers also need to relieve their emotions, adjust their mood, create and build a vibrant hospital humanistic and cultural environment, and create happiness under the pressure of intense and busy work.
In view of the urgent need to improve the service quality in the hospital field, the Etiquette Training Center of Qinhao Business School has developed a set of etiquette service courses for medical workers, especially for hospital customers, to improve the comprehensive quality of medical workers from the aspects of medical staff's appearance, etiquette, service process, patient communication, emotional relief, humanistic care and care, etc, Create a good humanistic atmosphere for the hospital, shorten the distance between the hospital and patients, and let patients feel warmth and care, so as to improve the satisfaction, loyalty and trust of the hospital, improve the professional quality of medical workers, and finally form the unique core competitiveness of the hospital.
Qinhao Business School Hospital Etiquette Training aims to improve the appearance and professional quality of window service personnel, establish standardized, scientific, high-quality, courteous and enthusiastic window service standards, use standardized service etiquette and flexible service skills to show care and respect for patients, and fully demonstrate patient-centered service literacy.
Diligent Etiquette Training of Business School Entered Taihe County People's Hospital
Diligent Etiquette Training of Business School Entered Beijing Zhongguancun Hospital
Doing a good job of etiquette training of Business School and entering Gaomi People's Hospital
Qinhao Business School etiquette training entered Quanzhou 180 Hospital
Do a good job of etiquette training of business school and enter Laizhou Maternal and Child Health Care Hospital
Diligent Etiquette Training of Business School Entered Yantai Yuhuangding Hospital
Diligent etiquette training of business school entered Laizhou Hospital of Traditional Chinese Medicine
Qinhao Business School etiquette training entered Beijing Yuhe Hospital
Yue Xinhui, Etiquette Training Manager of Qinhao Business School, believes that: the professional quality, mental outlook of medical workers and the way of communication with patients will greatly affect the treatment attitude of patients. The humanistic care and care given to patients by the hospital will have an irreplaceable positive impact on the physical and mental health of patients.
Do a good job of professional hair training and professional makeup training
since two thousand and seventeen Since, Qinhao Business School has opened a number of professional training courses for hospital customers, such as hospital image etiquette, psychological counseling, moral sentiment, classic Chinese culture, and medical emergency plan. Etiquette training for medical workers in major hospitals across the country has been carried out in full swing, and has been recognized and praised by hospital customers, Qinhao Business School will continue to work to improve the etiquette of medical workers, create a good image of the hospital, enhance the core competitiveness of the hospital, and promote the sustainable development of the hospital.
