Do a good job of property "flight attendant etiquette" service to light up Quanzhou Military Hospital

Recently, Fujian Quanzhou 180 Hospital (full name) “ The Chinese People's Liberation Army one hundred and eighty hospital ” ）Yue Xinhui, the etiquette instructor of Qinhao Group, was invited to conduct a three-day etiquette training for the hospital window and logistics support personnel, and achieved remarkable results.

In the training class, teacher Yue Xinhui summarized the problems that are easy to ignore in window service through detailed explanation of etiquette norms, speech etiquette, behavior etiquette, standard actions, etc., and demonstrated the basic etiquette of service. The whole training activity was lively and interesting, which won applause from all the students.

Zou Peizhen, director of the Hospital Supervision Center, attended the training and emphasized that window service is the first station service of the hospital. The appearance, communication skills, mental outlook, work efficiency and professional level of window service staff directly affect the mood of patients and the degree of trust in the hospital. It is hoped that every window staff should consciously follow the requirements of service etiquette norms in the service process, constantly improve their personal qualities, and provide quality services for patients who come to see a doctor.   

Group photo of the waiting team of Quanzhou Project Department